Ba89 is fully transparent about how it collects, uses, and protects the personal data of users in Bangladesh. Reading this policy will give you a clear understanding of how we handle your information.
Last Updated: January 2026
When you register on the ba89 platform, we collect your name, date of birth, mobile number, and email address. This information is essential for verifying your account identity and enabling secure transactions. Identity verification is a mandatory requirement for operating legally in Bangladesh. We only collect data that is necessary to provide our services and fulfill legal obligations.
When you access the ba89 platform, we automatically collect your device type, operating system, browser name and version, and IP address. This technical information helps us improve service quality and identify security issues. For mobile users, we may also record screen resolution and network type. None of this information is used to directly identify you as an individual.
To process financial transactions on ba89, we handle data through local Bangladesh payment methods including Mobile Pay, Nagad, and Rocket. Deposit and withdrawal amounts, transaction dates, and payment method types are securely stored in our system. Full bank account numbers and mobile wallet PIN codes are never stored on our servers. All financial data is protected by industry-standard encryption.
We collect behavioral data including which games you play on the platform, how long your sessions last, and which sports events you show interest in. This information is used to create a personalized experience and deliver relevant recommendations. Usage pattern analysis is a key part of our responsible gaming policy, helping us identify unusual or at-risk behavior at an early stage. Collected data is never sold to third parties.
Ba89 uses the data it collects for clearly defined and limited purposes. Managing your account, processing transactions, delivering customer support, and maintaining platform security are among the primary purposes. We also use your data to detect and prevent unauthorized activity or fraudulent behavior. Data may be disclosed in compliance with lawful requests from regulatory authorities.
We analyze your preferences and gaming patterns to send you more relevant game recommendations, sports event updates, and promotional offers. You can opt out of marketing communications at any time through your account settings. ba89 never sends marketing messages without your consent, and every email and SMS includes a clear opt-out option.
Usage data is analyzed in anonymized form to support platform development and bug fixes, with no personal identity exposed in the process. Data is also used to monitor unusual gaming behavior and provide assistance where needed, as part of our commitment to Responsible Gaming. For more details, visit our Responsible Gaming Visit the page.
Ba89 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help remember your session details. They are essential for keeping you logged in, saving your language preferences, and verifying security.
We use three types of cookies: essential cookies that are required for the platform to function, functionality cookies that remember your preferences and settings, and analytics cookies used to improve the platform. Essential cookies cannot be disabled, as the service cannot operate without them. Analytics cookies, however, can be managed through your browser settings.
We do not use any advertising networks or third-party tracking pixels that could send your data to external organizations. Local storage and session storage are used in a limited and secure manner. Disabling cookies in your browser may limit certain features, but general browsing will continue to work.
Ba89 protects your personal data using industry-standard TLS/SSL encryption. Our servers undergo regular security audits, and firewalls along with intrusion detection systems are actively maintained to block unauthorized access. Any suspicious activity triggers immediate account protection. User passwords are never stored in plain text — strong hashing algorithms are used instead.
How long we retain your data depends on account activity and legal requirements. Data for active accounts is kept for as long as the service is in use. After account closure, certain financial records may be retained for up to five years to meet legal obligations. Once that period has passed, all personal data is securely deleted.
Within ba89, only authorized personnel have limited access to data on a need-to-know basis. All internal access is logged and reviewed regularly. In the event of a data breach, affected users will be notified within 72 hours and appropriate action will be taken.
Ba89 does not sell your personal data to advertisers or data brokers. Data is only shared in limited, specific circumstances as described below. In every case, third parties are contractually required to uphold our privacy standards.
Outside of the cases listed above, ba89 will never share your personal data with third parties under any circumstances. We conduct annual assessments of all third-party service providers to ensure they meet our privacy standards. Should we enter into any new third-party agreement, this policy will be updated accordingly.
Every registered user of the ba89 platform has specific rights over their personal data. These rights align with international data protection principles and applicable laws in Bangladesh. We believe you should have control over your own data — and that exercising that control should be straightforward.
You may request a copy of all data we hold about you at any time. We are required to respond within 30 days of receiving your request.
If your account contains incorrect or outdated information, you can update it directly in your account settings or by contacting our support team.
Upon a request to close your account, all personal data beyond what is required by legal obligations will be permanently deleted within the designated timeframe.
You can opt out of promotional messages at any time via your account settings or the unsubscribe link in any email.
To exercise any of these rights, please contact our support team. We take every request seriously and aim to respond promptly. If a request is declined, we are obligated to explain the reason.
Ba89 reserves the right to review and update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or a platform notification. The effective date of the latest revision will always appear at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For minor updates, we will revise this page directly and change the effective date. For material changes affecting your rights or how we use your data, we will provide at least 14 days' notice in advance. We recommend checking this page periodically.
If you have any questions, concerns, or requests about this Privacy Policy, you are welcome to reach out to our dedicated support team. We are available every business day from 9 AM to 11 PM Bangladesh time.
Email: support@ba89.ws
Ba89 — Bangladesh's trusted online gaming platform, where your privacy comes first.